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Any questions or help ordering?
Phone : +65 9770 4975

FAQ

Will my skin improve after using the trial set for 7 days?

The 7 day trial set is meant to test whether the products suits your skin before starting the full treatment.

Therefore, the trial set itself would be difficult to solve skin issues in 7 days. However, many have decided to start the full size treatment after the trial set. We've received responses such as "my skin has become firmer" and "overall my skin became brighter". Many continue their treatment and enjoy the results on their skin.

When I order the 7 day trial set, will I receive more sets automatically?

It is a one time purchase. There is no fixed-term contract.

What should I do if the trial set doesn't work on my skin?

If you are not satisfied, we offer a money-back guarantee within 365 days from the date of purchase. If you have any questions or concerns about your product or skin issues, you can consult b.glen customer support.

Can I use the brightening trial set on my sensitive skin?

Yes, the trial set have been tested on sensitive skin. As there are various skin types, please test with a small amount first. We recommend doing a test on the inner arm before using it on your face.

Is there a shipping / handling fee?

No, Shipping and handling is free within Singapore. Malaysia shipping will be $15, free shipping over S$160.

How long does it take to receive my order?

Within Singapore, your order will be delivered within 3 working days. You will receive an SMS for order confirmation and delivery updates.
Malaysia orders will be delivered within 7 to 9 days.

Any questions or help ordering?
Phone : +65 9770 4975

Any questions or help ordering?
Phone : +65 9770 4975

Any questions or help ordering?
Phone : +65 9770 4975